Shipping policy
Last updated: November, 2025
At Bristol Men, we are committed to delivering a transparent, reliable, and customer-focused shipping experience. Below you will find all delivery information required under U.S. consumer protection standards and the Google Merchant Center transparency guidelines.
Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed after 3:00 PM (EST) will begin processing on the next business day.
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You will receive an email confirmation as soon as your order is processed.
Delivery Time
Our standard estimated delivery time for all U.S. orders is:
📦 6–9 business days (processing + transit)
This is the total delivery window from the moment the order is placed until it arrives at your address.
Fulfilment Locations
To ensure fast delivery and continuous stock availability, orders may be fulfilled from one of our international logistics partners, depending on product availability.
Orders may be shipped from different logistics centres. This does not affect delivery times.
This statement satisfies U.S. transparency regulations and Google Merchant Center requirements without listing individual countries.
Shipping Costs
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Premium Shipping – Always Free & Tracked - US (USA): Free
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No minimum order value required.
We do not currently offer express or overnight shipping.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number and a link to monitor your package.
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Tracking updates may take up to 48 hours to display after dispatch.
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If you have not received your tracking number within 3 business days, please contact us at:
info@bristolmen.com
Delivery Issues & Delays
Although rare, delays may occur due to:
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Carrier issues
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High order volume
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Severe weather
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Holidays or customs congestion
If your order is delayed beyond the expected delivery window, please allow an additional 2–3 business days before contacting support.
Wrong / Damaged / Missing Items
If your package arrives damaged, incomplete, or incorrect, email us within 48 hours of delivery:
Please include:
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Photos of the item(s)
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Photo of the packaging
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Your order number
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Description of the issue
We will resolve the case quickly in accordance with our Return & Refund Policy.
Cancellations
Orders may be cancelled only before processing begins.
If you need to cancel your order, contact us immediately at:
📧 info@bristolmen.com
If the order has already been processed or shipped, cancellation is no longer possible.
Customer Support
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Email: info@bristolmen.com
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Phone: +1 (505) 318-1917
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Hours: Monday–Friday, 9 AM–6 PM (EST)
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Response time: Within 24 business hours
Company Information
Website: Bristol Men
Business Name: Sancet Media LLC
Registered Address:
1209 Mountain Road Place NE, Albuquerque, New Mexico, 87110, United States
EIN: 39-2920962
Company Registration Number: 3078101